Since our establishment in 1960 First National Wal Murray & Co has become known as one of the region's leading real estate agents for exceeding the expectations of our many clients. We also have a strong emphasis on giving back to the community that supports us by getting involved and sponsoring many sporting teams, community organisations and community events like Relay for Life.

Wal Murray & Co First National Real Estate consists of 28 highly trained staff members through our two offices located in Lismore and Ballina. Our award winning agents are well known for going the extra mile to provide clients with a specialised attention to detail across a wide range of real estate services. These include Residential Sales, Rural Sales, Business & Commercial Sales, Property Management, Commercial Management and Storage Sheds. Our agency is backed by the strength and expertise of the First National network which incorporates over 400 offices across Australia and New Zealand.

We endeavour to leave nothing to chance by following the Best Practice system of management, so that you can feel confident dealing with a company that has a strong customer focus and a system that is driven by a goal of continuous improvement with regular training throughout the year.

Our property management team is made up of 11 experienced real estate specialists across residential management, commercial management, property administration, accounting and everything involved in the maintenance and management of your home.

Built on a foundation of superb customer service and exceptional results for our clients, the property management team at Wal Murray & Co First National Real Estate Lismore is ready to put you first, when you entrust us with your investment for the years to come.

It’s time to meet the team…

At Wal Murray & Co First National Real Estate Lismore. We pride ourselves on delivering a full-service offering for our clients and their investment property, ensuring that we are there every step of the way, to make the process as seamless as possible. These are the steps we take to ensure the best possible management of your investment:

 

1. Accurate appraisal of your property to maximise your returns
2. Marketing your property appropriately based on its strongest attributes
3. Conducting viewings, screening applicants, assisting you to select the right tenant/s for your property
4. Preparing your property for new tenants and conducting thorough condition reports
5. Ongoing management and maintenance throughout the tenancy period
6. Quickly attending to any rental arrears that may occur
7. Extensive checklists and procedures in place
8. Dedicated supervisor for the department

 

We take pride in the property management services that we offer to our clients, and we want to ensure that you feel safe leaving your property in our capable hands. If you have any questions about the process or the services we offer, please do not hesitate to contact a member of our property management team.

As part of one of Australia’s largest real estate networks, we have access to cutting edge, industry leading technology that enables us to market your property effectively across a range of mediums. Striking a blend of digital advertising through social media, database marketing to approximately 5,500 clients, along with the tried-and-true methods of print, signage and promotion through numerous websites.

 

To fully leverage this campaign, it is critical that your property is presented to the highest standard. This approach ensures its broad appeal to a wide array of potential tenants. To make sure your property is presented in the best possible light, we strive to highlight everything about your property that creates an attractive leasing opportunity.

For property owners, it's crucial to have convenient access to essential property-related data without the need to dedicate hours to sorting through documents. This is where PropertyMe Owner Access becomes invaluable, offering a centralised platform to access crucial property and tenancy details effortlessly.

With Owner Access, you gain round-the-clock entry to financial information, ensuring you're consistently informed. This platform enables you to monitor financial transactions and stay updated on pending tasks and scheduled inspections.

Our management fees accurately reflect the quality of service we provide when managing your property. Our fees and charges enable us to provide premium services to you and your tenant, enabling us to streamline the investment property journey and maximise your return on investment. 

As you can see from the below table Wal Murray & Co First National Real Estate does offer value for money with our comprehensive fee structure. Please note that all prices or % quoted below is GST inclusive.

Effecting Initial Leasing Fee (Securing first tenant)	1 weeks rent + GST
Lease Re-letting Fee (Subsequent new tenants)	1 weeks rent + GST
Residential Tenancy Agreement Fee	$33.00
Management Fee %	Please contact our office
Advertising On Numerous Property Websites	Nil
Window Display & Rental List	Nil
‘For Rent’ Signboard	Nil
Administration Fee	$5.50 per month
End of Financial Year Statement	Nil
National Tenant Database/TICA fees	Nil
Routine Inspections	Nil
Photos	Nil
Property Condition Report	Nil
Exit Report & Inspection	Nil
Meter Readings	Nil
Attending Open For Inspections	Nil
Preparation & Attendance At Tenancy Tribunal	$22.00 per hour
Arranging Repairs & Maintenance	Nil

 

*Please note properties outside our radius may incur a higher management fee. Fees are negotiable for 3 or more properties under our management. Contact one of our friendly staff to discuss further.

Wal Murray & Co First National Real Estate Lismore is renowned for providing the best service, advice and value to customers - and upholding a good reputation. Our agents are experienced in property management and understand that investment properties are a major financial undertaking for a landlord, so therefore requires careful consideration of your personal situation.

As one of the top agencies in the region, here is what we offer:

Opting for Wal Murray & Co First National Real Estate Lismore ensures the entrusted care of your property. We appreciate your consideration in selecting us to oversee your property management, and we commit to delivering a superior experience throughout your property venture if given the opportunity.

Our team looks forward to discussing your investment in more detail when you have had time to review this information. To take the next step and begin leasing your property, we will just need to complete a managing agency agreement and the required Fair Trading forms.  

1. How do you establish my property's weekly rental value?
Our agents compile a Comparative Market Analysis (CMA) to establish the maximum rent achievable within the shortest possible time frame. The CMA takes into consideration the demand and current availability of competing properties and factors such as location and features.

 

2. Can I access my property while tenants are in place?
Yes. When there are tenants in place, we do have to respect their legal rights to peaceful enjoyment of the property, however, with the appropriate notice you are still able to access your property. 

 

3. Do I really need landlord insurance?
We do recommend landlords take out relevant Landlord Insurance to protect against unexpected costs.

 

4. What happens if the tenant falls behind with their rental payments?
Our office has a set procedure when it comes to rental arrears. Once a tenant has exceeded a 48-hour grace period to account for banking delays we begin our arrears procedure.

 

5. How often can we increase the rent?
Rent can be increased once in a 12 month period after a minimum 60 days written notice is given to the tenants.